JOB DESCRIPTION – PHARMACIST IN-CHARGEPosition: Pharmacist In-Charge

Department: Retail Operations

Employment Type: Full time

Location: Davaindia Generic Pharmacy – Store Location

Reporting To: Area Manager / Operations Manager

Job SummaryWe are looking for a responsible and customer-focused Pharmacist In-Charge to manage the day-to-day operations of the pharmacy store. The candidate will be responsible for ensuring accurate dispensing of medicines, maintaining pharmacy compliance, managing inventory, supervising store operations, and providing excellent customer service.

- Key ResponsibilitiesSupervise and manage the overall day-to-day operations of the pharmacy store.
- Dispense medicines accurately against valid prescriptions in accordance with applicable regulations.
- Ensure proper storage, handling, and expiry management of medicines and other pharmacy products.
- Maintain and update pharmacy registers, records, prescriptions, and other statutory documents.
- Ensure compliance with applicable pharmacy laws, regulations, and company policies.
- Monitor stock levels and coordinate with the concerned team for timely replenishment.
- Conduct regular stock verification and identify shortages, damages, near-expiry, and expired products.
- Ensure proper billing and maintain accuracy in all pharmacy transactions.
- Provide appropriate information and guidance to customers regarding medicines, dosage, usage, and precautions within the scope of professional practice.
- Handle customer queries and resolve complaints professionally.
- Supervise and guide pharmacy assistants and other store staff.
- Monitor staff attendance, punctuality, grooming, discipline, and work performance.
- Ensure the store is maintained in a clean, organized,



and professional manner.
- Coordinate with the Area Manager / Operations Team regarding store performance, staffing, inventory, and operational requirements.
- Support achievement of store sales and business targets while maintaining professional and ethical pharmacy practices.
- Ensure proper handling of controlled, scheduled, and temperature-sensitive medicines as applicable.
- Report any operational, compliance, stock, or customer-related issues to the reporting manager immediately.
- Perform any other duties assigned by the management from time to time.
- Eligibility & QualificationsD.Pharm / B.Pharm / M.Pharm from a recognized institution.
- Valid Pharmacy Registration / State Pharmacy Council Registration as applicable.
- Previous experience in retail pharmacy operations will be an advantage.
- Candidates with relevant pharmacy experience and good knowledge of retail operations are preferred.
- Good communication and customer-handling skills.
- Basic computer knowledge and familiarity with pharmacy billing/software systems.
- Key SkillsPharmacy Operations Management
- Prescription Handling & Dispensing
- Inventory & Stock Management
- Customer Service
- Team Supervision
- Regulatory Compliance
- Communication Skills
- Sales & Business Awareness
- Problem Solving
- Leadership & Store Management

Performance ExpectationsThe Pharmacist In-Charge is expected to ensure protected and accurate dispensing, regulatory compliance, effective inventory management, excellent customer service, staff discipline, and smooth overall store operations.

Note: The employee shall comply with all applicable Company policies, pharmacy regulations, statutory requirements, and instructions issued by the management from time to time.

📌 Pharmacist (Kollam)
🏢 Zota Health Care
📍 Kollam