Role: Customer Care Executive

Working Days: 6 days a week

Week Off: 1 rotational week off

Job Responsibilities:

* Handle inbound customer calls and respond to customer queries promptly and professionally.

* Provide accurate and complete information using appropriate tools and processes.

* Resolve customer complaints and issues efficiently.

* Understand customer needs and ensure a high level of customer satisfaction.

* Build positive and qualified relationships with customers through effective communication.

* Maintain accurate records of customer interactions, transactions, comments, and complaints.

* Process orders, forms, applications, and customer requests.

* Escalate unresolved issues to the appropriate internal teams.

* Follow company communication procedures, guidelines, and policies.

* Provide feedback to improve the overall customer service process.

📌 Customer Care Executive (Hyderabad)
🏢 Earlyjobs
📍 Hyderabad