24 Oct
|
LabourNet
|
Chennai
Key Responsibility Area
The fundamental duties & tasks the define the job are:
- Responsible for inbound & outbound calls with end customersto resolve customer queries.
- Responsible for reverting customer queries via email.
- Gather appropriate data from the internal tools to substantiate transaction validity, evaluate
information gathered & determine the appropriate course of action.
- Responsible for providing high quality customer service by responding to telephone inquiries and
customer requests ligibility Criteria:
- Education Graduate
- Strong verbal & written Communication Skills.
- Flexible to work in 24*7 shift timings.
- Eligibility Criteria:perience in US or UK customer care support.
Essential duties and responsibilities
- Comply with data integrity and security policies
- Follow required procedure & guidelines
The ideal candidate for this role would have:
- Strong verbal & written communication skills along with active listening
- Positive Analytical skills
- Quick Learning Ability
- Ability to multi-task, set priorities & manage time effectively
- Attention to detail
Benefits & Perks:
- Competitive Salary
- Medical insurance
- Two weekly offs 5 days working and 2 Week Offs
- Hassle-free transit to work – Cab facility available for pick & drop
📌 Walk-in || Process Executive - Voice Process (Chennai)
🏢 LabourNet
📍 Chennai