Job highlights

- Experience in client and payment follow-up with solid coordination skills
- Manage client follow-ups, coordinate tasks and teams, track orders and payments, maintain records, and report daily progress

Role - Operation Executive responsibilities -

1. Client Follow-up: Regularly follow up with clients and customers regarding pending tasks, updates, and requirements.
2. Task Coordination: Coordinate with internal teams to ensure tasks are completed on time.
3. Payment Follow-up: Follow up with clients for pending payments, invoices, and outstanding dues.
4. Order Follow-up: Track order status, delivery schedules, and pending orders.
5. Daily Updates: Maintain daily follow-up reports and update the status of each task.
6. Pending Work Management: Identify delayed tasks and take necessary action to resolve issues.
7.



Team Coordination: Communicate with team members to collect updates and ensure smooth operations.
8. Customer Communication: Respond to customer queries and ensure timely resolution of their concerns.
9. Record Maintenance: Maintain accurate records of calls, emails, follow-ups, and client commitments.
10. Escalation: Inform the reporting manager about unresolved issues, delays, or urgent matters.
11. Reminder Management: Send timely reminders to clients and team members regarding pending activities.
12. Daily Reporting: Share daily progress reports with the manager, highlighting completed tasks and pending follow-ups.

📌 Walk-in || Operations Executive (Mumbai Suburban)
🏢 Autowhat Ai And Automations
📍 Mumbai Suburban