Mumbai and Bangalore locations Please contact HR Shwetha (phone hidden) and for Gurgaon location please contact HR Bhuvana (phone hidden)

Shift: Day/Rotational/Night shifts as per international process

Qualification: Graduate, undergraduate, or 10 2 with relevant experience

Experience: Freshers to 1 year experience

Responsibilities:

Handle international customer queries through calls, chat, or email; resolve complaints and service issues; maintain CRM records; ; escalate complex issues; achieve CSAT, quality, productivity.

Requirements:

- Excellent English communication;
- Customer-focus;
- Problem-solving ability;
- CRM/computer proficiency;
- Typing skills for non-voice roles;
- Willingness to work rotational shifts.

We do offer other roles like Requirement for Bilingual Language resource for French and Italian for Customer Service and for Interpretation and Translation projects.





Work location for French is Gurgaon and for Italian its completely remote For Mumbai and Bangalore locations Please contact HR Shwetha (phone hidden) and for Gurgaon location please contact HR Bhuvana (phone hidden)

Role: Customer Success Associate, Industry Type: Recruitment / Staffing, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support non voicecustomer serviceinternational customer supportinternational processcustomer queriesfrenchtranslationenglish communicationItalianB2B1

📌 Walk-in || International Customer Support Executive - Voice/Non-Voice (Mumbai)
🏢 Grocruit Consulting
📍 Mumbai