24 Oct
|
Atain
|
Gurugram
Job highlights
- Good verbal communication in English and Hindi with voice/chat process experience preferred
- Handle customer queries via voice support, provide accurate resolutions, maintain service quality, and document interactions
- Performance-based incentives offered
Role & responsibilities
- Handle customer queries through Voice support.
- Provide timely and accurate resolutions to customer concerns.
- Maintain high levels of customer satisfaction and service quality.
- Communicate effectively with customers.
- Adhere to company policies, processes, and quality standards.
- Document customer interactions and update records accurately.
Requirements
- Positive verbal communication skills in English and Hindi.
- Strong customer service orientation and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Ability to work in rotational shifts.
- Prior experience in Voice/Chat Process will be an added advantage.
- Freshers with excellent communication skills are welcome to apply.
What We Offer
- Performance-Based Incentives
- 6 Days Working
- Career Growth Opportunities
- Professional Work Environment
Interested candidates can share their updated resume or contact (Call/WhatsApp): (phone hidden)
HR Nupur Sarkar
📌 Walk-in || Domestic Voice Hiring (Gurugram)
🏢 Atain
📍 Gurugram