Role & responsibilities

Job Summary

We are looking for an experienced Ticketing Executive to handle air ticketing and reservations for corporate clients. The candidate should have valuable knowledge of domestic and international air ticketing, GDS/LCC systems, fare rules, cancellations, reissues, and corporate travel requirements.

Key Responsibilities

- Handle domestic and international flight bookings for corporate clients.
- Issue, reissue, cancel, and modify air tickets as per client requirements.
- Work on GDS platforms such as Amadeus, Galileo.
- Check flight availability, fares, schedules, and applicable fare rules.
- Handle urgent and last-minute booking requests from corporate clients.
- Process refunds, cancellations, and ticket changes accurately.
- Ensure bookings are made as per the client's travel policy and preferred airlines.
- Coordinate with airlines, consolidators, and internal teams for ticketing-related issues.
- Provide timely responses to client queries through email, phone, and messaging platforms.
- Maintain proper records of bookings, tickets, refunds, and other transactions.
- Follow up on pending payments, ticket confirmations, and other booking-related requirements.
- Handle corporate accounts professionally and maintain good client relationships.
- Ensure accuracy in passenger names, travel dates, sectors,



fare conditions, and ticket details.
- Flexible on work timings ( rotational roster shifts )

Preferred candidate profile

- Strong knowledge of domestic and international air ticketing.
- Hands-on experience with Amadeus / Galileo .
- Good understanding of airline fare rules, ticketing, reissue, cancellation, and refund procedures.
- Knowledge of corporate travel processes and requirements.
- Good communication and customer-handling skills.
- Ability to work under pressure and handle urgent travel requirements.
- Good attention to detail and accuracy.
- Ability to work independently as well as with a team.
- Good knowledge of MS Office and email communication.

Preferred Qualifications

- Graduate in any discipline.
- 25 years of experience in corporate travel or a travel agency.
- Experience handling corporate clients will be an advantage.

Role: Travel Agent / Consultant, Industry Type: Travel & Tourism, Department: Food, Beverage & Hospitality, Employment Type: Full Time, Permanent Role Category: Tourism Services Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills AmadeusAir TicketingTicketingRefundsPNR GalileoGDSSabreIATAInternational TicketingReservationIssueTicket Booking

📌 Ticketing Executive (Ahmedabad)
🏢 Blueberry Group
📍 Ahmedabad