Responsibilities:

· Order Generation / Sales in their respective territory

· Attending to customer's urgent requirements & Resolving customer complaints

· Monitoring competitors activities

· To ensure growth in secondary sales revenue across region and ensure growth in secondary focus product group revenue o Growth in overall secondary revenue sales for the region o Growth in secondary retail sales revenue for focus product groups

· To ensure segment wise secondary sales growth and maintain dicipline of project reviews across all distributors o Growth of retail sales revenue by ensuring target achievement for the Area o Growth of workshop sales revenue by ensuring target achievement for the Area o Growth of STU sales revenue by ensuring target achievement for the Area o Ensure Project Review Adherence

· Activities towards retail revenue growth and enagagement with channel partners o To increase tier upgradation of active retailers o To increase active retailers o To increase LeyKart orders by customers o To increase active mechanics o To increase tier upgradation of active mechanics o To increase number of ALRPS

MIS & Reports:





· Monthly branch reviews and CSE reviews

· Sales tracker, Channel Count tracker both Retailer and Mechanic

· MIS of monthly outlook numbers, Sales Coordination activities

· FPG and B2X perofrmances review

Feet on Street Management (CSE/ DPM/ DPE):

· Follow up on DPE’s &CSE;‘s Beat Plan/ DCR & market coverage on monthly basis

· Resolving issues & queries through whatsapp & phone call of all CSE‘s & DPE’s.

· Increasing digital order penetrations – Buyer Portal Orders and usage of Leykart

· Coordination & Monitoring for branch target setting & digi orders with Dealers

Channel loyalty program management:

· Maintenance & corrections/Updating of CDB (Customer Database Maintenance (ECC & DBM)

· Emotional perks distribution to all our eligible channel partners as recommended by fields team.

· Loyalty points interface /validation with Evolve & ALIMS of channel partners.

· New Channel partner addition & removal.

Follow up on Active retailer/mechanics participation, tier upgradation & Non CDB sales contribution.

📌 Territory Parts Manager - Retail (Chennai)
🏢 Ashok Leyland
📍 Chennai