Job Summary

We are seeking a motivated, target-driven, and eloquent Telecaller to join our customer outreach team. In this role, you will be the primary voice of our company, responsible for making outbound cold calls, managing incoming client queries, and presenting our offerings persuasively. The ideal candidate possesses solid interpersonal skills, maintains a highly disciplined follow-up routine, and remains resilient when handling objections.Key Responsibilities

- Initiate Outbound Calls: Reach out to prospective and existing clients via pre-defined call scripts to pitch products or services.
- Manage Inbound Inquiries: Field incoming customer support calls, address grievances promptly, and ensure a high satisfaction rating.
- Lead Generation & Pipeline Maintenance: Screen high-potential leads through effective qualification questioning and forward them to the direct sales team.
- CRM Data Entry: Maintain exact records of all customer interactions, logging call outcomes, notes, and necessary follow-up schedules in the internal CRM database.
- Target Achievement: Consistently meet or exceed the predefined metrics for daily call volumes, talk time, and monthly sales or engagement quotas.
- Script Optimization: Adhere closely to company policies and pitch compliance while dynamically adapting responses based on immediate customer reactions.

Requirements & QualificationsRequirementSpecification





Minimum Education

High School Diploma, 12th pass, or equivalent (Bachelor's degree preferred).

Work Experience

0 to 2 years in telecalling, telemarketing, BPO, or customer service.

Linguistic Skills

Fluent in English and at least one local or regional language.

Technical Literacy

Basic data entry experience using Microsoft Excel and foundational familiarity with CRM platforms.

Schedule Flexibility

Ability to operate in rotational shifts or night environments depending on target markets.Core Skills & CompetenciesCompetencyDescriptionCommunicationHighly articulate verbal delivery matched with active listening capabilities.Objection HandlingHigh resilience and ability to handle negative feedback or rejection professionally.PersuasionAbility to quickly identify user needs and pivot pitches into measurable interest.Time ManagementMaximising call efficiencies while managing administrative logging tasks.Compensation & Benefits

- Base Salary Range: ₹8,000 to ₹20,715 per month (variable based on background and location context).
- Incentives: Performance-based monthly monetary bonuses and sales commissions.
- Allowances: Health insurance, travel allowance (if applicable), and clear paths for internal promotion to Team Leader roles.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Telecaller Sales Executive (Sahnewal)
🏢 Ganpati Enterprises
📍 Sahnewal