24 Oct
|
Enterprise IT Solutions
|
Nungambakkam
24 Oct
Enterprise IT Solutions
Nungambakkam
Telesales Executive
Location: Chennai
Job Type: Full-Time
Department: Customer Service/ Sales
Job Summary:
We are looking for a Telesales Executive to handle inbound and outbound calls, respond to customer queries, follow up on leads, and promote company products and services. The ideal candidate should have positive communication skills, a customer-focused approach, and the ability to build long-term customer relationships.
Key Responsibilities:
- Make inbound and outbound calls for customer follow-ups, feedback, renewals, and promotions.
- Handle customer queries and provide accurate information and timely solutions.
- Generate leads, promote products and services, and maintain customer records in the CRM system.
- Coordinate with relevant departments to resolve customer complaints.
- Achieve daily and weekly call targets while maintaining customer satisfaction.
- Maintain call logs and share performance reports with the supervisor.
Qualifications and Skills:
- Minimum qualification: 12th Pass or Graduate in any discipline.
- Experience: 0–2 years in telecalling, customer service, or outbound sales.
- Good verbal communication skills in English and local languages.
- Basic computer knowledge and familiarity with CRM or data entry systems.
- Polite, confident, and persuasive telephone manner.
- Ability to handle pressure and meet targets.
Benefits:
- Fixed salary plus performance-based incentives.
- Training and support provided.
- Career growth opportunities in customer service and sales.
- Friendly and professional work environment.
How to Apply: Interested candidates are encouraged to apply for this opportunity and grow their careers in customer service and sales.
Pay: ₹200,000.00 - ₹260,000.00 per year
Work Location: In person
📌 Tele Calling Executive (Nungambakkam)
🏢 Enterprise IT Solutions
📍 Nungambakkam