About PrintCraft

PrintCraft is a printing and branding solutions company focused on delivering quality products and services. We aim to understand customer requirements, provide suitable solutions, and maintain strong customer relationships.

Position Overview

We are looking for a confident, enthusiastic, and customer-oriented Telecaller Executive to contact company-provided leads, handle customer inquiries, explain our products and services, and follow up with prospective customers to support sales conversions. Freshers with good communication skills and a willingness to learn are strongly encouraged to apply.

Key Responsibilities:

- Contact prospective customers using leads provided by the company.
- Introduce and explain PrintCraft's products and services to potential customers.
- Understand customer requirements and respond to inquiries professionally.
- Follow up with interested customers to encourage order confirmation and business conversion.
- Coordinate with the sales team regarding customer requirements, quotations, and order-related inquiries.
- Maintain accurate records of customer interactions, call outcomes, and follow-up schedules.
- Update customer information and daily calling reports in the company's designated system or database.
- Build positive customer relationships through professional communication and systematic follow-ups on all assigned leads.




- Achieve assigned daily calling targets and monthly performance objectives.

Required Qualifications & Skills:

- Education: Minimum 12th pass; graduates preferred.
- Experience: Freshers to 1 year of experience in telecalling, customer service, or sales.
- Languages: Good verbal communication skills in Odia and Hindi; basic English communication is preferred.
- Confidence in speaking with customers over the phone.
- Basic computer knowledge and the ability to maintain customer records.
- Valuable listening, follow-up, and customer-handling skills.
- Polite, professional, organised, and comfortable communicating with different types of customers.
- A target-oriented mindset with the ability to maintain consistent follow-ups.
- Ability to work independently and coordinate effectively with the team.

Benefits:

- Performance-based incentives, subject to company policy.
- On-the-job training and learning opportunities.
- Opportunities to develop communication, customer relationship, and sales skills.
- Scope for professional growth within the organisation.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Food provided
- Paid sick time
- Paid time off

Language:
- Odia (Required)

Location:
- Brahmapur, Odisha (Required)

Work Location: In person

📌 Tele Caller Executive (Brahmapur)
🏢 PrintCraft
📍 Brahmapur