24 Oct
|
Excel India IMF Private
|
Bhubaneswar
24 Oct
Excel India IMF Private
Bhubaneswar
We are looking for a confident, enthusiastic, and target-oriented Telecaller with 1–2 years of experience in customer communication, lead generation, and follow-ups. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to convert potential leads into customers.
Key Responsibilities
- Make outbound calls to potential customers and follow up on leads.
- Handle inbound customer inquiries and provide relevant information about products or services.
- Generate leads, identify customer requirements, and schedule appointments.
- Explain products and services clearly to prospective customers.
- Maintain accurate records of calls, customer interactions, and follow-ups.
- Follow up with interested prospects to improve conversion rates.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Coordinate with the sales and marketing team to improve lead conversion.
- Maintain professional communication and build positive customer relationships.
- Prepare daily call reports and update customer databases or CRM systems.
Requirements & Qualifications
- 1–2 years of experience in telecalling,
telesales, customer support, or lead generation.
- Excellent verbal communication and interpersonal skills.
- Basic computer knowledge, including MS Excel, email, and CRM tools.
- Positive convincing, negotiation, and problem-solving abilities.
- Ability to handle customer objections professionally.
- Target-oriented mindset with a willingness to learn.
- Fluency in English, Hindi, and/or the local language is preferred.
- Minimum qualification: 12th pass or graduate.
Preferred Skills
- Lead follow-up and customer relationship management.
- Sales conversion and appointment scheduling.
- Professional telephone etiquette.
- Time management and teamwork.
- Ability to work independently and meet deadlines.
What We Offer
- Competitive salary based on experience and skills.
- Performance-based incentives.
- Supportive and professional work environment.
- Opportunities for career growth and skill development.
Pay: ₹8,600.00 - ₹32,000.00 per month
Work Location: In person
📌 Tele Caller (Bhubaneswar)
🏢 Excel India IMF Private
📍 Bhubaneswar