Job Purpose

The Technical Manager (TM) is responsible for managing the technical collateral evaluation process at branch and regional levels, ensuring timely property valuations, APF/CF approvals, vendor management, and TAT adherence. The role focuses on risk mitigation, query reduction, and operational excellence, while supporting Zonal Technical Managers in portfolio quality management.

Key Responsibilities:

1. Technical Execution

· Conduct and review APF, Non-APF, and CF property cases within delegated authority.

· Ensure site visits, valuations, documentation, and recommendations are complete and accurate.

· Flag high-risk or red-category cases to RTM / ZTM for review.

2. TAT & Quality Compliance

· Monitor TAT adherence for branch submissions and vendor reports.

· Track First-Time-Right (FTR) performance, identify rework areas, and implement corrective measures.

· Support query resolution and query reduction initiatives.

3. Vendor Management

· Coordinate with vendors for valuations and technical reports.





· Track vendor performance, cost, and quality, escalating issues to RTM / ZTM.

· Support vendor onboarding, training, and periodic review.

4. Branch & Business Support

· Support branches in APF/CF generation within approved limits.

· Visit properties exceeding threshold amounts (e.g., >1 Cr.) and support high-value case assessments.

· Provide feedback to RTM/ZTM on branch-level risk trends, exceptions, and performance gaps.

5. Compliance & Audit Support

· Ensure branch-level activities comply with technical policies, regulatory norms, and audit standards.

· Support internal and external audits with documentation and clarifications.

6. Reporting & Insights

· Prepare branch/regional MIS reports on TAT, FTR, vendor performance, and query trends.

Highlight operational bottlenecks and recommend process improvement

📌 Technical Manager (Bengaluru)
🏢 IIFL Home Loans
📍 Bengaluru