Support specialist (Hyderabad)

Support specialist (Hyderabad)

24 Oct
|
3AK Chemie
|
Hyderabad

24 Oct

3AK Chemie

Hyderabad

Job highlights

- Location. Hyderabad,Telangana,India. Job Type. Full time. Key Responsibilities

- Excellent communication and presentation skills. . Ability to multi-task,prioritize,and manage time effectively. . A graduation degree is required
- additional certifications are a plus

- Optimize content for SEO and user experience to enhance lead capture

Job Summary

Support specialist

Location

Hyderabad, Telangana, India

Job Type

Full time

Key Responsibilities

- Initiate lead generation efforts in one new market and one existing market.

- Identify potential customers across relevant sectors, industries, departments (e.g., Purchase, Level 3, Decision Makers).

- Build a database of potential distributors and resellers.

- Develop and implement comprehensive strategies to generate high-quality leads via:

- Search engines (Google)

- Social media platforms

- Email marketing

- Cold calling

- Content marketing

- Paid advertising

- Events: seminars, webinars, exhibitions, etc.

- Conduct detailed research to understand audience demographics, preferences, behaviors, and pain points.

- Use insights to tailor campaigns and messaging.

- Collaborate with marketing and web development teams to enhance website content and landing pages.

- Apply best practices for UX, conversion rate optimization, and lead capture forms.

- Utilize lead generation platforms such as: Marketing automation software, CRM systems, Email marketing tools, Social media platforms, Analytics tools.

- Interpret campaign metrics and performance data to refine strategies.

- Robust written and verbal communication skills.

- Ability to develop compelling content and offers.





- Project management and organizational capabilities.

- Focused on achieving lead generation targets and KPIs.

- Familiarization & Onboarding: Understand company products, services, target audience, and lead generation goals. Review existing strategies, tools, and systems.

- Research & Analysis: Study target audience demographics, interests, pain points, and online behavior. Analyze competitor strategies and industry trends to identify opportunities.

- Strategy Development: Create a lead generation strategy aligned with business goals. Define KPIs and measurable targets.

- Content Creation & Optimization: Collaborate with the marketing team to produce relevant content: Blog posts, ebooks, landing pages, e-flyers, social media posts. Optimize content for SEO and user experience to enhance lead capture.

Requirements

- Proven experience in customer support or as a client service representative.

- Strong phone contact handling skills and active listening abilities.

- Familiarity with CRM systems and practices.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multi-task, prioritize, and manage time effectively.

- A graduation degree is required; additional certifications are a plus.

Benefits

- Comprehensive medical benefits.

- Five-day working week.

- Statutory benefits as per regulations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Support specialist (Hyderabad)
🏢 3AK Chemie
📍 Hyderabad

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