Selected Intern's Day-to-day Responsibilities Include

- Ticket Support

Handle seller queries and support tickets through the internal ticketing system.

Track, categorize, and resolve tickets within the defined TAT.

Escalate complex issues to the relevant teams for timely resolution.

- Data Handling (Excel)

Maintain and update operational data and reports in MS Excel/Google Sheets. Ensure data accuracy, proper documentation, and regular tracking of records.

Perform basic data entry, filtering, sorting, and spreadsheet management.

- Customer Support

Provide support to sellers through calls and emails regarding their queries and concerns. Assist in resolving issues related to shipments, orders, and other operational activities.

Ensure timely follow-ups and maintain transparent, professional communication with sellers.

About Company:



Nimbus Post is the fastest growing community of start-ups and entrepreneurs coming together for quick and hassle-free shipping solutions with eclectic reach and reliable customer support.

The present shipping solutions lack providing transparent information for businesses to make an informed decision.

Nimbus

Post bridges that gap to facilitate a decision backed up with reasons. We bring together all the courier partners on one platform to help you pick the best, suiting your requirements after comparing the offerings from each. Headquartered in Gurugram, Haryana, we are currently serving across more than 27000+ pin codes, with 10000+ happy clients.

📌 Supply Chain & Logistics Operations Internship in Gurgaon (Gurugram)
🏢 Nimbuspost
📍 Gurugram