We're Hiring: Store Supervisor– Entertainment & Gaming Company: Grid | HEX Entertainment LLP Locations: Koramangala 5th Block | Kalyan Nagar, Bengaluru Are you passionate about customer experience, team leadership, and sales? Join Grid and help us create memorable gaming and entertainment experiences for our customers!

What You'll Do Sales & Customer Experience Drive store revenue and achieve monthly sales targets. Upsell and cross-sell games, beverages, memberships, and additional activities. Build solid customer relationships and resolve customer concerns professionally. Manage events, group bookings, and customer escalations.

Team Leadership

Lead, motivate, and monitor the store team to achieve performance targets. Train new employees and provide on-the-job coaching. Conduct monthly team performance reviews and support staff development. Manage staffing requirements and shift operations.

Store Operations

Ensure compliance with SOPs and opening/closing checklists. Manage billing,



cash reconciliation, and payment validation. Monitor inventory, vendor coordination, equipment maintenance, and gaming equipment safety. Ensure smooth day-to-day store operations.

What We're Looking For Graduate in any discipline. Minimum 1 year of experience as a Team Leader, Shift Supervisor, or Assistant Store Manager.

Experience in retail, hospitality, QSR, cinema, gaming, or entertainment operations is preferred. Strong communication, negotiation, customer-handling, and leadership skills. Ability to manage sales targets, team performance, and store operations.

Work Schedule Morning shift: 11 AM–8 PM Evening shift: 2 PM–11 PM Weekend and public holiday working required. One weekly off between Monday and Thursday.

What We Offer Salary: Upto 22k pf Incentives: upto 6k Growth opportunities:Store Manager

📌 Supervisor (Bengaluru)
🏢 Hex Entertainment
📍 Bengaluru