- Deliver premium and personalized customer experience aligned with Keemti standards.
- Handle HNI and repeat customers independently.
- Build and maintain robust customer database for repeat business.
- Conduct follow-ups for leads, festive promotions, and new collections.
- Ensure high customer satisfaction and referral generation.
2 Store Operations Support
- Support Store Manager in daily sales review and target tracking.
- Assist in VM implementation and maintaining store presentation standards.
- Help monitor stock availability and coordinate for replenishment if required.
- Support execution of store-level schemes and promotional campaigns.
- Act as operational support in absence of Store Manager [without administrative authority]
3 BTL Activities & Lead Conversion:
- Actively participate in society activations, exhibitions, and corporate tie-ups.
- Generate quality leads through outdoor promotions and local marketing initiatives.
- Convert BTL-generated leads into confirmed sales.
- Support execution of local store marketing campaigns.
4. Operational Excellence:
- Ensure accurate billing and documentation.
- Support stock verification and inventory control processes.
- Follow company SOPs and compliance guidelines.
- Maintain grooming and professional conduct as per Keemti standards.