Job highlights

- Investigate issues in managed packages,integrations and Experience Cloud,and contribute to root cause analysis

- Hands-on experience with production support or bug fixing

- Experience with Git

Project Description:

Job Responsibilities:

Responsibilities

- Resolve escalated T3 tickets across the OCE products within SLA. This includes defect fixes in Apex, LWC, Aura.

- Investigate issues in managed packages, integrations and Experience Cloud, and contribute to root cause analysis.

- Keep tickets current in the CSM system and document every resolution in the knowledge base.

- Ship fixes through GitLab CI/CD.

- Keep clients and internal teams updated on ticket progress.

Requirements:

- 2-4 years of Salesforce development: Apex, SOQL,



LWC and Aura.

- Hands-on experience with production support or bug fixing.

- Basic knowledge of Salesforce integrations (REST APIs, Named Credentials).

- Experience with Git; CI/CD exposure is a plus.

- English at B2 or higher.

Additional Comments:

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Solution Architect Technical (Pune)
🏢 Customertimes
📍 Pune