Salary: ₹45,000–₹50,000 per month

Experience: 3+ years in sales operations, sales support or a related role

Role Overview The Sales, Marketing and Operations Manager will drive sales growth, support marketing activities and manage day-to-day operations. The role combines account management, sales analysis, team development, operational efficiency, vendor coordination and event execution to achieve business targets and deliver high-quality customer service.

Key Responsibilities

- Directly involved in sales and marketing.
- Analyse sales and marketing data and trends to identify opportunities for growth and improvement.
- Manage and optimise sales processes.
- Generate regular reports and presentations to communicate sales performance metrics and insights to stakeholders.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
- Communicate both verbally and in writing to provide clear direction to all departments in our business to ensure high-quality service to customers.
- Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.
- Attend trade shows, community events and industry meetings.
- Monitor customer feedback regularly and identify areas for improvement in our products and services. Monitor customer feedback regularly and identify areas for improvement in our services.
- Provide training and support to sales teams on sales processes, tools and systems.
- Coordinate with cross-functional teams to ensure alignment of sales goals and objectives.
- Assist in the development and execution of sales forecasting and budgeting processes.
- Identify and implement best practices to streamline sales operations and increase efficiency.
- Maintain positive professional relationships with clients.




- Be versatile and available for travel.
- Develop and implement operational policies and procedures for efficient operations.
- Enhance systems, processes and best practices.
- Manage day-to-day operations, overseeing the operations team and department.
- Ensure organisational processes comply with legal regulations and standards.
- Uphold health and safety guidelines and enforce compliance.
- Monitor employee and team performance, offering coaching, training and feedback for improvement.
- Handle budgets, forecasting and resource allocation to meet strategic goals.
- Collaborate across departments to align operations with organisational objectives.
- Cultivate and maintain relationships with vendors and suppliers.
- Negotiate contracts for favourable pricing with suppliers and vendors.
- Optimise business travel processes, secure corporate rates, automate expense reports and ensure compliance.
- Implement quality assurance measures for products and services, and monitor production KPIs.
- Enhance customer service quality and satisfaction.
- Analyse data to identify process improvement opportunities and cost savings.
- Optimise workflows and processes for efficiency and cost-effectiveness.
- Oversee staffing plans, recruitment and training.
- Report on operational efficiency and quality standards.
- Be responsible for planning the event calendar, developing detailed event plans and executing events to drive sales growth and achieve targets.

Requirements

1. Bachelor’s degree in business administration, finance or a related field.
2. 3+ years of experience in sales operations, sales support or a related role.
3. Strong analytical skills with the ability to interpret data and generate actionable insights.
4. Excellent communication and interpersonal skills.
5. Detail-orientated with strong organisational skills.
6. Ability to work independently and collaborate effectively in a team environment.
7. Experience with sales forecasting and budgeting processes.

📌 Site Manager - Prayagraj
🏢 ENTARTICA SEAWORLD
📍 Prayagraj