We are seeking a dedicated and skilled Service Executive to join our team. The ideal candidate will play a crucial role in ensuring customer satisfaction through effective service management and delivery. As a Service Executive, you will be responsible for overseeing service operations, troubleshooting issues, and providing after-sales support to our clients. Your ability to manage service delivery efficiently will be key to enhancing customer experiences and maintaining high service standards.

Key Responsibilities

- Manage and oversee service operations to ensure timely and effective service delivery.

- Troubleshoot and resolve customer issues related to after-sales service and support.
- Collaborate with sales teams to ensure seamless service management and customer satisfaction.
- Maintain strong relationships with customers to understand their needs and improve service offerings.




- Monitor service performance metrics and implement improvements as necessary.
- Provide feedback to management on service operations and customer satisfaction levels.

Required Skills

- Solid background in sales and services, with a focus on service management.
- Excellent troubleshooting skills and the ability to resolve customer issues effectively.
- Proven experience in after-sales service and customer satisfaction initiatives.
- Knowledge of service operations and delivery processes.
- Strong communication and interpersonal skills to interact with customers and team members. If you are passionate about delivering exceptional service and have the required skills and experience, we encourage you to apply for this exciting opportunity.

This job is provided by Shine.com

📌 Service Executive (Chennai)
🏢 INDIAN MANPOWER SERVICES
📍 Chennai