Apvision Technologies is looking for an experienced and responsible Sr. Operations Executive to manage our Operations & Delivery team and ensure smooth day-to-day business operations.
Key Responsibilities
- Manage and supervise 3 Operations and 2 Delivery team members.
- Allocate daily responsibilities and monitor team performance and productivity.
- Handle end-to-end customer order processing and coordinate with distributors/vendors.
- Prepare and verify quotations, invoices, E-Way Bills and E-Invoices.
- Monitor inventory, stock availability and stock movement.
- Prepare daily/monthly inventory and stock reports.
- Prepare and submit daily sales reports to management.
- Coordinate with Sales, Accounts, Warehouse, Distributors and Logistics teams.
- Monitor customer deliveries and ensure timely and accurate delivery.
- Track shipments and resolve delivery-related issues.
- Handle customer queries related to orders, billing, stock and deliveries.
- Coordinate with Accounts for payment collections and outstanding receivables.
- Prepare and maintain daily, weekly and monthly MIS reports.
- Handle S2W reporting and ensure timely submission.
- Manage and coordinate Apple CRT-related activities.
- Ensure accurate and timely updates of orders, customer details, sales activities, invoices and payments in Zoho CRM.
- Review and verify Zoho CRM entries and ensure timely updates by the team.
- Maintain DEP device records and monitor DEP-related activities.
- Monitor AppleCare+ coverage and status and maintain updated records.
- Ensure daily stock reporting and payment collection follow-ups.
- Handle office administration and maintenance-related requirements.
- Coordinate with vendors/service providers for repairs and maintenance.
- Identify operational issues and ensure timely resolution and follow-up.
- Ensure smooth coordination across operations, sales, inventory, delivery and administration.