Summary: Unified Induction Management Trainer role is to deliver comprehensive Induction Programs for current FLS managers & their supervisors across all Distribution channels. This role ensures that new employees are well-prepared to perform their jobs effectively, thereby contributing to the overall success of the organization.

Conduct Induction Programs:

· Deliver comprehensive, effective, and business-aligned induction programs for Distribution FLS and their supervisors, ensuring readiness and early success.

· Conduct high-impact virtual and in-person training sessions by applying adult learning principles and leveraging interactive tools such as breakout rooms, polls, simulations, and real-time activities to drive engagement, retention, and practical application.

· Leverage various business and field training resources such as RMTs, ZTHs, Business Regional & Zonal Sales Heads, & FHIs to enhance training delivery.

· Utilize a mix of training methods, including role-plays, simulations, group discussions & case studies to enhance learning experiences.

· Provide real-life examples and success stories to illustrate key concepts and motivate new FLS managers.

· Ensure that all new FLS managers are equipped with the necessary skills and knowledge to perform their roles effectively post induction

· Travel agile: Be prepared to travel to outside city locations as needed for conducting induction sessions.

Monitor’s performance & provide business support:

· Identify productivity-limiting gaps during induction and recommend corrective actions.

· Ensure that Induction interventions lead to measurable improvements in key performance indicators such as M1 standards, NPS score & M3 retention.

Support in updating training materials & methodology:

· Regularly assess & adapt training methods to ensure continuous improvement and high engagement levels.





· Assist content team & CTHs in researching current insights, techniques & advances to bring continuous improvement to the content & methodology

· Regular field visits to understand practical application of the roles and responsibilities of FLS & Supervisors

Administrative responsibilities:

· Plan and calendarize all training sessions with the DCC central logistics team.

· Ensure adherence to the training calendar and capture attendance in TMS within the defined time.

· Generate and publish MIS, dashboards, training calendars, invitations, batch reports, etc., timely and effectively.

· Utilize NPS surveys & feedback from supervisors and participants to improve training content and effectiveness.

Self-Development and continuous improvement:

· Maintain a self-development mindset, open to feedback & continuous improvement.

· Develop a business consultant mindset to deliver sessions that make FLS job-ready and achieve desired results.

· Actively seek out new learning opportunities, such as workshops, courses, & certifications, to stay current with industry trends and best practices.

· Experiment with innovative training techniques and technologies to enhance the effectiveness of training delivery.

· Share knowledge & insights gained from self-development activities with the team to foster a culture of continuous improvement.

Measure of success:

· Training Effectiveness – Participant assessment, feedback & NPS Score

· Performance Improvement – M1 FLS Stds & M3 Retention

· Operational Efficiency - Training Calendar Adherence,



accurate & timely tracking of attendance. Recording of training sessions in TMS, timely submission of batch reports, MIS, dashboards & other administrative documents.

· Continuous content & delivery improvement- regular updates and improvements to training materials based on feedback & improvement in methodology

· Self-Development and Growth – Completion of minimum self-development training Hrs. Meeting personal development goals and contributing new ideas to the training team.

Knowledge / Skills / Abilities:

· Leadership: Ability to inspire and motivate new FLS managers and supervisors.

· Adaptability: Flexibility in adapting training content and methods to meet the needs of different channels and learners.

· Collaboration: Strong team player with the ability to work effectively with cross-functional teams.

· Continuous Improvement: Commitment to ongoing learning and development to enhance training programs and personal skills.

· Analytical Skills: Ability to assess training effectiveness and implement improvements based on data and feedback.

Qualifications:

· Graduate in any discipline in business, Education, Human Resources, or a related field.

· Minimum 6–7 years of experience in sales training across both digital and face-to-face learning environments, preferably within the insurance or financial services industry.

· Proven track record of delivering effective Stand & Delivery training programs and achieving measurable results.

· Strong knowledge of sales processes, techniques, and best practices.

· Excellent facilitation, communication, presentation, and interpersonal skills.

· Proficiency in using e-learning platforms and other training tools.

· Travel agile, prepared to travel to outside city locations as needed for conducting induction sessions.

📌 Senior Manager - Training (Tamil Nadu)
🏢 Axis Max Life Insurance
📍 Tamil Nadu