Position: Senior Manager of AEO / GEO & AI Search

Company: ContactPoint360

Location: Bangalore

Type: Full time THE GAME IS CHANGING. ARE YOU AHEAD OF IT?

Ten years ago, everyone fought to rank #1 on Google.

Today, people are asking ChatGPT, Gemini, Perplexity, Claude, and other AI platforms who they should do business with.

Tomorrow? This is only going to get bigger.

We’re not interested in watching this shift happen. We want to be ahead of it.

At ContactPoint360, we’re a global BPO and customer experience company with approximately 5,000 employees operating across multiple continents.

We serve businesses that need world-class customer experience, outsourcing, and AI-powered solutions.

Now we want to win the next frontier of digital discovery.

And we need someone who’s obsessed with making that happen.

YOUR MISSION IS SIMPLE.

When someone asks AI

- “Who are the best BPO companies in the world?”
- “What’s the best outsourcing partner for 100–500 customer service agents?”
- “Which BPO companies specialize in healthcare?”
- “Who are the top nearshore customer experience providers?”
- “What companies offer AI-powered customer support?”
- “Which BPO should I consider for utilities customer service?”

WE WANT CONTACTPOINT360 IN THAT CONVERSATION. Not because we paid for an ad.

Not because we gamed an algorithm.

Because you’ve made our brand so credible, relevant, discoverable, and authoritative that we deserve to be there.

WHAT YOU’LL ACTUALLY DO

1. OWN AI SEARCH. ALL OF IT.

You will build and execute our Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) strategy.

ChatGPT. Gemini. Perplexity. Claude. Copilot. Google AI.





Understand the platforms. Study the results. Test relentlessly.

Figure out what works and what doesn’t.

Then execute.

2. OBSESS OVER THE COMPETITION.

Why is a competitor being recommended instead of us?

What sources are AI platforms citing?

Where are we missing?

What can we do better?

We don’t want guesses. We want answers backed by data.

3. BUILD DIGITAL AUTHORITY.

Work with our marketing, content, PR, and development teams to create the digital presence ContactPoint360 deserves.

Technical SEO. Structured data. Original research. Industry content. Case studies. Earned media. Credible citations.

Whatever legitimately moves the needle.

4. TURN VISIBILITY INTO REVENUE.

Here’s what matters.

We don’t care about pretty charts that don’t translate into business.

We want qualified prospects finding ContactPoint360.

We want enterprise buyers discovering us.

We want conversations, meetings, proposals, and ultimately new customers.

Visibility is the beginning. Revenue is the goal.

5. EXPERIMENT LIKE CRAZY.

Test ideas. Challenge assumptions. Move fast.

Some experiments will fail.

Good. Learn something.

We want someone who’s curious enough to ask better questions and relentless enough to find the answers.

YOUR FIRST 90 DAYS

DAY 30 — KNOW THE PLAYING FIELD.





Audit our entire AI search presence. Benchmark 100+ high-intent BPO buyer questions. Show us who’s winning, who’s losing, and where the opportunities are.

DAY 60 — START MAKING NOISE.

Execute technical improvements, optimize priority content, strengthen brand authority, and launch measurable experiments.

DAY 90 — SHOW US THE DATA.

What improved? Where are we appearing more frequently? Which experiments worked? What qualified traffic and business opportunities can we attribute?

And most importantly, what’s the next move?

We don’t expect miracles in 90 days.

We expect urgency, accountability, and measurable progress.

WHO YOU ARE

- You’ve got real SEO, AEO, GEO, and digital growth experience.
- You understand how AI search and LLM-powered discovery work.
- You’re technically strong and commercially smart.
- You know platforms like Profound, Peec AI, Ahrefs, Semrush, and Google Search Console.
- You can prove you’ve moved the needle for a real business.
- You don’t need someone chasing you for updates.
- You’re not afraid to challenge conventional thinking.
- You care more about results than job titles.

You don’t have to know everything. But you better be obsessed with learning faster than everyone else.

WHO SHOULD NOT APPLY

If your entire strategy is publishing AI-written blogs and hoping for traffic, this isn’t for you.

If you need six months of meetings before taking action, this isn’t for you.

If you love talking about strategy but hate executing, this definitely isn’t for you.

We’re looking for a builder.

An experimenter.

Someone who takes ownership.

📌 Senior Manager — AEO, GEO & AI Search (Bengaluru)
🏢 contactpoint 360
📍 Bengaluru