Roles &

Responsibilities: Lead and manage the operations team to ensure efficient handling of bookings Coordinate between operations and marketing teams, customers, partners& vendors to improve service execution Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes Ensure consistent supply by onboarding new partners& vendors and launch new cities and services Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention Define and analyzemetrics and KPIsto efficiently track progress Perks: Rewards, Incentives& Bonuses Special Meals & Food Trials Startup Exposure Full of Learnings Other Details: Need people who are energetic,confident and street-smart Excellent communication and soft skills Foodies are preferred

📌 Senior Customer Services Executive (Noida)
🏢 COOX ONLINE PRIVATE
📍 Noida