About Voya:

Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation.

We support and deliver cutting-edge solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.

More information about us is available at: https://www.voyaindia.co

Role Summary:

The Installation/Conversion Specialist is responsible for preparing, validating, and reformatting participant level and plan level data received from prior recordkeepers to support successful plan installations and conversions into Voya systems. This role focuses on accurate execution of established reformat standards, data quality checks, and timely delivery to downstream partners.

Roles & Responsibility:





Reformat incoming conversion and installation data into Voya approved formats using established templates, tools, and standards (e.g., SIP, shared drives, COW).

Perform data validation, reconciliation, and quality checks to ensure files are Omni ready prior to handoff.

Identify missing, incomplete, or inconsistent data and communicate issues to CIS, CTM, or management for resolution.

Maintain accurate documentation, status updates, and comments within required tracking tools (e.g., Task Manager, Salesforce).

Manage assigned workload independently while meeting conversion milestones and service level expectations.

Follow documented procedures and escalate exceptions or non standard scenarios as appropriate.

Partner with internal teams to support smooth handoff and downstream processing.

Education

Graduate

Primary Skill:

Retirement Services / Implementation

Secondary Skill:

MS Office / Excel

Location:

Noida

📌 Senior Associate (India)
🏢 Voya Financial
📍 India