24 Oct
|
Cognizant
|
India
> Please note that the primary skill is SAP BPC.
>
> The SAP BPC Senior Consultant is a key member of the Application Management Services (AMS) team, responsible for providing L2/L3 functional and technical support for SAP Business Planning & Consolidation environments. Working closely with client finance, controlling, and IT teams, this role ensures the stability, performance, and continuous improvement of BPC solutions across consolidation, budgeting, and planning workstreams.
>
> Key responsibilities
>
> Incident & service request management
>
> - Own and resolve L2/L3 incidents related to SAP BPC (Standard and Embedded) within agreed SLAs
> - Triage and prioritise tickets escalated from L1 analysts, ensuring accurate categorisation and routing
> - Perform root-cause analysis on recurring issues and implement permanent fixes or workarounds
> - Maintain clear and timely communication with end users on ticket status and resolution progress
> - Escalate to L4 (technical/Basis/SAP Support) where required, providing structured problem statements
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> Functional configuration & break-fix
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> - Support BPC application configuration including dimension maintenance, business rules, script logic, and data manager packages
> - Troubleshoot consolidation logic, intercompany eliminations, currency translation, and ownership manager issues
> - Maintain and enhance BPC input templates, web reports, and EPM add-in workbooks
> - Support BPC Embedded (BW/4HANA, S/4HANA integrated planning) environments where applicable
> - Manage and validate BPC transports across DEV, QAS, and PRD landscapes
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> Change management & deployments
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> - Assess, document, and implement approved changes to BPC configuration following the client's change management process
> - Participate in change advisory board (CAB) reviews and support release cycles
> - Perform regression testing and support UAT for BPC-related enhancements and patches
> - Coordinate with Basis and technical teams for system patching, upgrades, and support package deploymentsStakeholder engagement
> - Serve as a trusted functional point of contact for client finance and FP&A; teams on BPC matters
> - Participate in weekly service review calls and provide input to AMS performance reports
> - Proactively identify improvement opportunities and present recommendations to client leads
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> Required skills & experience
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> - 5–8 years of hands-on SAP BPC experience (Standard and/or Embedded)
> - Strong functional knowledge of consolidation, planning, and forecasting processes in BPC
> - Proficiency in BPC script logic, business rules (consolidation rules, currency translation, intercompany), and data manager packages
> - Experience managing incidents and changes in an AMS/managed services environment
> - Familiarity with SAP transport management (CTS/ChaRM) and landscape management
> - Ability to work independently across time zones with minimal supervision
> - Solid written and verbal communication skills; ability to explain technical issues to finance stakeholders
📌 SAP BPC Senior Consultant (India)
🏢 Cognizant
📍 India