24 Oct
|
Bajaj FinServ
|
Pune
24 Oct
Bajaj FinServ
Pune
–Sales Executive (Pune Metro NCMC Business) Role Purpose To drive customer acquisition, issuance of Bajaj Pay NCMC Cards, and cross-sell of Bajaj Group products through dedicated kiosks and customer engagement activities across Pune Metro stations.
Key Responsibilities NCMC Card Acquisition Engage with metro commuters and educate them on the benefits of Bajaj Pay NCMC Cards. Drive end-to-end customer acquisition, onboarding, and issuance of NCMC cards. Achieve daily, weekly, and monthly NCMC card issuance targets.
Customer
Engagement & Sales Promote Bajaj Pay offerings and create awareness amongst metro commuters. Identify customer needs and cross-sell relevant Bajaj Finance products including EMI Cards, Personal Loans, Insurance, FD, and other approved products. Generate qualified leads and facilitate customer referrals for eligible products.
Station Operations
Manage day-to-day operations at assigned metro station kiosk. Ensure adherence to process, compliance, branding, and customer service standards. Maintain records of customer interactions, leads generated, and sales conversions. Coordinate with station authorities and internal teams for smooth operations.
Customer Service
Address customer queries related to NCMC cards, recharge, usage, and product benefits. Resolve customer issues within defined turnaround times. Deliver a superior customer experience to enhance adoption and retention.
Key Performance
Indicators (KPIs) NCMC Cards Issued Customer Footfalls Engaged Cross-Sell Leads Generated Cross-Sell Conversions Customer Satisfaction Scores Compliance & Process Adherence Eligibility Graduate in any discipline. customer acquisition, banking, financial services, fintech, telecom, or retail sales. Prior experience in field sales, kiosk sales, banking correspondent, or financial product sales preferred.
Skills Required Solid communication and interpersonal skills. Sales and customer acquisition orientation. Ability to engage with large commuter footfalls. Basic digital and smartphone proficiency. Target-driven and customer-focused approach.
Location Pune Metro
Stations (Pink Line) Reporting To Team Leader – NCMC Business Sumedh Wanjari- (phone hidden)
📌 Sales Executive (Pune)
🏢 Bajaj FinServ
📍 Pune