Sales Coordinator – Inside Sales

Company: BSWT Balaji Systems Pvt. Ltd.

Location: Coimbatore, Tamil Nadu

Job Type: Full-Time, Permanent

Work Mode: Work from Office

Experience: Freshers and Experienced Candidates

Department: Sales & Customer Coordination

About the Company

BSWT Balaji Systems Pvt. Ltd. is a renewable energy technology company based in Coimbatore, Tamil Nadu. We specialize in Small Wind Turbines, Wind–Solar Hybrid Power Systems, Hybrid Street Lighting Systems, Hydro Spin Turbines, and Industrial Air-Exhaust Energy Recovery Systems.

We provide energy solutions for residential, commercial, and industrial customers based on their electricity requirements and site conditions.

Job Summary

We are looking for enthusiastic and organized Sales Coordinators to handle customer enquiries, understand customer requirements, collect the necessary information, and coordinate with our technical and sales teams.

Candidates will be assigned to either the Residential Division or the Commercial & Industrial Division, depending on the customer segment.

This is an office-based inside sales position. No field sales visits or business travel are required.

Key Responsibilities

- Handle incoming customer enquiries received through telephone, WhatsApp, email, and online platforms.
- Identify and classify enquiries into residential, commercial, and industrial categories.
- Understand customer requirements and explain relevant products and energy solutions.
- Collect electricity bills, consumption details, and previous billing records where available.
- Obtain customer contact details, site addresses, and location information.
- Collect photographs and videos of rooftops, open spaces, and proposed installation areas.
- Gather details of existing solar installations, including system capacity, inverters,



and batteries, wherever applicable.
- Verify the completeness of customer information and coordinate with the technical team for preliminary assessment.
- Schedule and coordinate site survey appointments when required.
- Follow up with customers for pending information, quotations, and further discussions.
- Maintain accurate customer enquiry records and follow-up updates using Microsoft Excel or the company's CRM system.
- Coordinate with internal teams to ensure timely communication and customer support.

Note: Technical feasibility assessments and final installation approvals will be handled by the technical team.

Skills and Qualifications

- Good communication and interpersonal skills.
- Fluency in Tamil and basic English communication skills.
- Basic computer knowledge and familiarity with email, WhatsApp, and Microsoft Excel.
- Good organizational skills and attention to detail.
- Ability to maintain records and follow up with customers consistently.
- A positive attitude, willingness to learn, and ability to coordinate with multiple teams.

Experience and Training
- Freshers are welcome to apply.
- Candidates with prior experience in sales coordination, customer support, telecalling, inside sales, or enquiry management will have an added advantage.
- Product knowledge and training on customer enquiry handling will be provided.

Why Join Us?
- Opportunity to work in the renewable energy sector.
- Product and process training provided.
- Office-based role with no field sales or travel requirements.
- Chance to develop customer coordination, communication, and sales support skills.

How to Apply Interested candidates can share their resumes at [email protected] or contact +91 (phone hidden).

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Sales Coordinator – Inside Sales (Coimbatore)
🏢 BSWT Balaji Systems
📍 Coimbatore