Sales Coordinator – NB Entrepreneurs

Department: Sales & Business Development

Job Title: Sales Coordinator

Company: NB Entrepreneurs

Location: Nagpur

Employment Type: Full-Time

Reports To: Sales Manager / Business Head

1. About the Role

NB Entrepreneurs is looking for a proactive, organized, and customer-focused Sales Coordinator to support the sales team in managing customer inquiries, coordinating sales activities, maintaining records, and ensuring smooth execution of the sales process. The ideal candidate should have robust communication, follow-up, and coordination skills, with the ability to work efficiently in a target-driven environment.

1. Key Responsibilities

Sales Coordination & Support

- Coordinate with the sales team to ensure smooth day-to-day sales operations.
- Manage incoming customer inquiries through calls, emails, WhatsApp, and other communication channels.
- Prepare quotations, proposals, presentations, and other sales-related documents.
- Follow up with prospective customers to track inquiries, quotations, and business opportunities.
- Assist the sales team in achieving monthly and quarterly sales targets.

Customer Relationship Management

- Maintain regular communication with existing and prospective customers.
- Respond to customer queries and coordinate with relevant departments for timely resolution.
- Track customer requirements, feedback, and follow-up schedules.
- Ensure a positive customer experience throughout the sales process.

Documentation & Reporting

- Maintain accurate records of leads, customer interactions, quotations, orders, and sales activities.
- Update CRM software, sales trackers, and customer databases regularly.
- Prepare daily, weekly, and monthly sales reports for management review.
- Monitor pending quotations, follow-ups, orders, and payments.

Internal Coordination

- Coordinate with accounts, operations, logistics, and other relevant departments for order processing and delivery.
- Track order status and communicate updates to customers and the sales team.




- Assist in preparing sales forecasts, presentations, and business reports.
- Support management in sales meetings, client meetings, and business development activities.

1. Qualifications & Experience

- Graduate in Business Administration, Commerce, Marketing, or a related field.
- 1–3 years of experience in sales coordination, sales support, customer service, or a similar role. Freshers with strong communication and organizational skills may also be considered.
- Proficiency in MS Excel, MS Word, and PowerPoint.
- Experience with CRM software or sales management tools will be an advantage.

1. Required Skills

- Excellent verbal and written communication skills.
- Strong follow-up, coordination, and organizational abilities.
- Good customer-handling and interpersonal skills.
- Attention to detail and accuracy in documentation.
- Ability to manage multiple tasks and meet deadlines.
- Problem-solving skills and a proactive approach.
- Team-oriented attitude with a focus on customer satisfaction and business growth.

1. Key Performance Indicators (KPIs)

Performance will be evaluated based on:
- Timely follow-up on leads and customer inquiries.
- Accuracy and timely preparation of quotations and sales documents.
- Quality and completeness of CRM and sales records.
- Customer response time and satisfaction.
- Coordination efficiency and timely order processing.
- Contribution to lead conversion and overall sales team performance.

1. What We Offer

- Opportunity to work with a growing business.
- Professional development and learning opportunities.
- Cooperative and supportive work environment.
- Performance-based growth opportunities.

1. Ideal Candidate Profile

The ideal candidate for NB Entrepreneurs will be dependable, detail-oriented, and comfortable working closely with the sales team and customers. They should be able to manage follow-ups independently, maintain accurate records, communicate professionally, and contribute to improving sales efficiency and customer relationships. Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Co-ordinator (Nagpur)
🏢 NB Entrepreneurs
📍 Nagpur