24 Oct
|
Valiant Events
|
Rajkot
24 Oct
Valiant Events
Rajkot
Role & responsibilities To collect, organize, and maintain guest databases received from clients and internal teams.
To verify guest information and ensure guest records are complete and updated.
To coordinate with clients for guest list updates, additions, and modifications throughout the planning cycle.
To initiate RSVP communication with guests through calls, messages, emails, or other approved communication channels.
To track guest responses and maintain accurate RSVP status records.
To follow up with pending guests and ensure timely response collection within defined timelines.
To prepare and maintain RSVP trackers, guest confirmation reports, and attendance summaries.
To coordinate guest travel requirements including flight details, train details, arrival schedules, and transportation arrangements whenever required.
To coordinate guest accommodation requirements and share relevant information with hotels and hospitality partners.
To communicate travel, stay, venue, itinerary, and event-related information to guests in a timely manner.
To coordinate with hospitality partners, hotels, transportation vendors, and internal teams for smooth guest management.
To monitor guest arrivals and share updates with relevant stakeholders during event execution.
To support guest assistance requirements and coordinate resolutions for travel, accommodation, and hospitality-related concerns.
To coordinate with Client Service, Decor, Entertainment, Operations, and Hospitality teams to ensure seamless guest experience delivery.
To prepare guest reports, arrival reports, accommodation reports, and RSVP status updates for management and clients.
To maintain accurate records of guest communications, confirmations, travel details, and hospitality arrangements.
To maintain data security and confidentiality of guest information and ensure compliance with company policies, and live by the HR Policy.
Preferred candidate profile
Education
Graduate in Hospitality, Event Management, Tourism, or a related field.
Experience
0-2 years in Hospitality Operations or Guest Relations
Technical Skills
Guest database management, RSVP tracking and reporting, Travel and accommodation, Documentation, Database management, MS Office and planning tools.
Interpersonal Skills
Communication skills, Relationship management, Attention to detail,
Problem-solving ability, Customer service orientation.
Managerial Skills
Planning, organization, Time management, Follow-up management, multitasking, Stakeholder coordination
Other
1. Travelling Readiness during wedding events (with the team)
2. Fluent English Communication
Perks and benefits
- Competitive Salary & Performance-Based Increments
- Growth & Career Development Opportunities
- Learning & Skill Development
- Exposure to Premium Events & Clients
- Dynamic & Team-oriented Work Environment
- Employee Engagement Activities & Celebrations
- Recognition & Rewards for Performance
- Opportunities to Work on Diverse & Exciting Projects
📌 RSVP Executive (Rajkot)
🏢 Valiant Events
📍 Rajkot