– RETAIL STORE MANAGER

Industry: Footwear, Bags & Fashion Retail

Company: Sylcon

Location: Across Kerala

Department: Retail Operations

Reports To: Area Sales Manager / Operations Manager

SALARY:BEST IN THE INDUSTRY

ATTRACTIVE DAILY INCENTIVES – EARN EXTRA EVERY DAY!

Alternative professional wording for your Sylcon Shoes recruitment poster:

- Attractive Daily Incentives
- Earn Extra Every Day Based on Your Sales Performance
- Salary + Daily Incentives + Free Accommodation
- Boost Your Earnings with Every Sale!
- No Limit to Your Earning Potential!

ATTRATIVE INCENTIVES THAT WILL CAN TAKE DAILY

1. Job Summary

We are looking for an experienced and result-oriented Retail Store Manager to manage daily showroom operations, drive sales performance, lead the store team, ensure excellent customer service, and achieve business targets. The ideal candidate should have strong leadership, sales, inventory management, and customer relationship skills, preferably in footwear, apparel, bags, fashion, jewellery, or electronics retail.

1. Key ResponsibilitiesA. Sales & Business Development

- Achieve monthly sales targets and improve showroom profitability.
- Monitor daily sales, conversion rates, average bill value, and units per transaction.
- Implement sales strategies to increase revenue and customer footfall conversion.
- Motivate the team to achieve individual and store-level sales targets.
- Monitor daily sales reports and take corrective action to improve performance.
- Promote upselling, cross-selling, footwear care products, and complementary accessories.

B. Store Operations & Management
- Manage the overall day-to-day operations of the showroom.
- Ensure proper opening and closing procedures, cash handling, and billing operations.
- Maintain attractive product displays, visual merchandising, and store cleanliness.
- Ensure products are properly arranged, priced, tagged, and available for sale.




- Maintain compliance with company policies, operational procedures, and reporting requirements.

C. Team Management & Leadership
- Supervise, train, and motivate sales executives, cashiers, and support staff.
- Allocate duties, monitor attendance, and prepare staff duty rosters.
- Conduct regular product knowledge and customer service training.
- Monitor employee productivity, discipline, grooming, and performance.
- Support recruitment, onboarding, and retention of store employees.
- Provide regular feedback and coaching to improve team performance.

D. Inventory & Stock Control
- Monitor stock availability, product movement, and size-wise availability.
- Ensure accurate stock receiving, transfers, returns, and system entries.
- Conduct regular stock verification and support physical stock audits.
- Identify fast-moving, slow-moving, and non-moving products.
- Coordinate with the inventory and buying teams for replenishment.
- Minimize stock discrepancies, damages, losses, and pilferage.

E. Customer Service & Complaint Handling
- Ensure every customer receives a warm welcome and professional assistance.
- Handle customer complaints, exchanges, and service requests promptly.
- Maintain high customer satisfaction and encourage repeat purchases.
- Ensure staff follow company standards for customer engagement.
- Escalate unresolved complaints to the appropriate management team.

F. Reporting & Administration
- Submit daily sales reports, attendance reports, and operational updates.
- Track store KPIs and prepare action plans to achieve targets.
- Monitor cash,



billing accuracy, expenses, and other store records.
- Coordinate with HR, Accounts, Inventory, and Operations teams.
- Ensure timely completion of company communications and assigned tasks.

1. Eligibility Criteria

- Experience: 3–5 years of retail experiencec,footware also, preferably with at least 1–2 years in a supervisory or store management role.
- Education: Graduation preferred.
- Industry Preference: Footwear, apparel, bags, fashion, jewellery, or electronics retail.
- Age Preference: BELOW 50.
- Skills: Sales leadership, team management, customer service, inventory control, reporting, and basic computer/POS knowledge.
- Language: Malayalam required; basic English communication preferred.
- Mobility: Willingness to work at and relocate to any of the company's showrooms across Kerala, as required.

1. Key Performance Indicators (KPIs)

- Achievement of monthly sales and profitability targets.
- Improvement in conversion rate and average bill value.
- Team productivity and individual target achievement.
- Inventory accuracy and reduction of stock loss.
- Customer satisfaction and complaint resolution.
- Attendance, discipline, grooming, and staff retention.
- Compliance with store procedures and reporting deadlines.

1. Preferred Candidate Profile

The ideal candidate is a proactive leader with robust salesman cum, excellent customer-handling skills, and the ability to manage a showroom independently. Candidates should be comfortable working in a target-driven retail environment, motivating teams, maintaining operational standards, and delivering an outstanding customer experience. experience in footware is more advantage for the candidates.

Interested candidates can share their updated resume with the Talent Acquisition Team at Sylcon Shoes & Bags.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Retail Store Manager(FOOTWARE) (Malappuram)
🏢 SYLCON FASHIONu0026LIFESTYLE
📍 Malappuram