24 Oct
|
FML hospitality
|
Kalyani Nagar
24 Oct
FML hospitality
Kalyani Nagar
1.
Restaurant
Operations
- Manage daily restaurant operations and ensure smooth functioning of all departments.
- Ensure compliance with company policies, SOPs, and service standards.
- Monitor opening and closing procedures, cleanliness, hygiene, and restaurant presentation.
- Coordinate with the kitchen and service teams for efficient operations.
2.
Guest
Experience
- Ensure excellent customer service and guest satisfaction.
- Handle guest complaints and resolve issues professionally.
- Monitor service quality, food presentation, and overall dining experience.
- Maintain positive relationships with regular guests.
3.
Staff
Management
- Supervise, train, and motivate restaurant staff.
- Prepare staff duty rosters and manage attendance, punctuality, and grooming.
- Conduct team briefings and performance reviews.
- Coordinate with HR for recruitment, onboarding, and disciplinary matters.
4. Sales and Financial Management
- Achieve monthly sales and revenue targets.
- Monitor food costs, beverage costs, staff costs, and operational expenses.
- Control wastage, pilferage, and unnecessary expenses.
- Monitor daily sales reports, cash handling, billing, and POS operations.
- Support upselling and promotional activities to increase revenue.
5. Inventory and Cost Control
- Monitor stock levels and ensure timely requisition of supplies.
- Conduct regular stock verification and maintain accurate records.
- Coordinate with the kitchen and purchase teams to minimize wastage.
- Ensure proper handling and storage of food, beverages, and operating supplies.
6. Hygiene, Safety and Compliance
- Ensure high standards of cleanliness, sanitation, and personal hygiene.
- Follow food safety, fire safety, and workplace safety procedures.
- Ensure compliance with applicable statutory requirements and company policies.
- Conduct regular operational inspections and audits.
7. Reporting and Administration
- Prepare and review daily sales, attendance, and operational reports.
- Maintain records of customer feedback, incidents, maintenance, and stock.
- Coordinate with HR, Finance, Purchase, Kitchen, and senior management.
- Report operational issues and recommend corrective actions.
Qualifications and Experience
- Graduate in Hotel Management, Hospitality, or a related field preferred.
- Minimum 3–5 years of experience in restaurant or hospitality operations, preferably with supervisory or managerial experience.
- Strong knowledge of restaurant service, POS systems, inventory, and cost control.
- Good leadership, communication, problem-solving, and team-management skills.
- Ability to work versatile shifts, including weekends and holidays.
Pay: ₹20,000.00 - ₹44,000.00 per month
Benefits
- Flexible schedule
- Food provided
Work Location: In person
📌 Resturant manager (Kalyani Nagar)
🏢 FML hospitality
📍 Kalyani Nagar