Key Responsibilities

- Contact customers regarding outstanding payments and overdue installments.

- Follow up with customers through phone calls, emails, messages, and personal visits when required.

- Maintain records of pending payments, collection status, and customer commitments.

- Coordinate with the sales, accounts, CRM, and legal departments to resolve payment-related issues.

- Send payment reminders and communicate outstanding balances to customers.

- Negotiate payment schedules with customers in accordance with company policies.

- Prepare daily, weekly, and monthly recovery reports.

- Identify overdue accounts and prioritize recovery efforts.

- Handle customer queries and payment disputes professionally.

- Escalate long-pending or high-value overdue accounts to the management.

- Ensure all recovery activities comply with applicable laws and company policies.





Required Qualifications

- Minimum graduate preferred.

- 1–3 years of experience in recovery, collections, real estate, banking, or finance preferred.

- Valuable communication and negotiation skills.

- Basic knowledge of MS Excel and payment tracking systems.

- Ability to handle customers professionally and meet collection targets.

- Willingness to travel for customer visits, if required.

Key Skills

- Payment collection and follow-up

- Customer relationship management

- Negotiation and problem-solving

- Reporting and documentation

- Time management

- Target-oriented approach

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Recovery Agent(real estate background) (Maharishi Nagar)
🏢 Find My Property
📍 Maharishi Nagar