We are looking for an experienced and detail-oriented Quality Manager to manage and strengthen the Quality Management System (QMS) of our testing laboratory. The ideal candidate should have sound knowledge of ISO/IEC 17025:2017, NABL accreditation requirements, laboratory operations, and quality auditing procedures.

The candidate will be responsible for ensuring compliance with applicable standards, maintaining quality documentation, and supporting continuous improvement across laboratory activities.

Essential Qualifications & Requirements

- Thorough knowledge of ISO/IEC 17025:2017 and its implementation in testing laboratories.
- Must have successfully completed a minimum 4-day training programme on ISO/IEC 17025:2017, preferably covering internal auditing.
- Positive understanding of NABL accreditation requirements, assessment procedures, and applicable NABL guidelines.
- Practical experience in handling NABL audits, surveillance assessments, reassessments, and accreditation-related documentation.
- Strong knowledge of laboratory management systems, quality procedures, and technical documentation.
- Experience conducting internal audits and coordinating Management Review Meetings (MRM).
- Familiarity with non-conformities, root cause analysis, corrective actions, and risk-based thinking.

Key Responsibilities
- Implement, maintain, and continually improve the laboratory's QMS in accordance with ISO/IEC 17025:2017.
- Maintain and update quality manuals, Standard Operating Procedures (SOPs), formats, records, and other controlled documents.
- Coordinate NABL accreditation, surveillance, reassessment, and scope extension activities.
- Plan and conduct internal audits and ensure timely closure of identified non-conformities.
- Organise Management Review Meetings and follow up on action items.
- Monitor compliance with equipment calibration, maintenance, metrological traceability,



and recordkeeping requirements.
- Coordinate Proficiency Testing (PT) and Inter-Laboratory Comparison (ILC) activities with technical personnel.
- Ensure implementation of corrective actions, risk assessments, and continuous improvement initiatives.
- Train laboratory personnel on quality procedures, documentation, and ISO/IEC 17025 requirements.
- Liaise with NABL assessors, external auditors, and relevant accreditation bodies.

Additional Skills Ideal Candidate
- NABL Audit Experience: Preferably has independently handled at least one complete NABL assessment cycle.
- Technical Understanding: Familiarity with testing methods, method verification/validation, measurement uncertainty, and quality control procedures.
- Laboratory Software: Working knowledge of Laboratory Information Management Systems (LIMS), digital recordkeeping, and MS Office.
- Documentation Skills: Ability to prepare audit-ready documentation with strong attention to detail.
- Problem-Solving: Capable of identifying systemic issues, conducting root cause analysis, and implementing effective corrective actions.
- Communication & Leadership: Ability to coordinate with technical managers, laboratory analysts, auditors, and management.
- Quality Culture: Proactive approach towards process improvement, impartiality, confidentiality, and maintaining laboratory integrity.

Preferred Candidate Profile
- Bachelor's or Master's degree in Science, Engineering, or a relevant technical discipline.
- 35 years of relevant experience in testing laboratories, laboratory quality assurance, or accreditation management.
- Prior experience working in an NABL-accredited testing laboratory is strongly preferred.
- Certification as an ISO/IEC 17025:2017 Internal Auditor or Lead Auditor will be an added advantage.
- Candidates with hands-on experience preparing laboratories for initial NABL accreditation or accreditation renewal will be preferred.

📌 Quality Manager (Chennai)
🏢 Microlab Testing
📍 Chennai