Job Summary: We are looking for a Subject Matter Expert (SME) in Quality and Process Excellence to join our team. The SME will drive quality frameworks, continuous improvement, and process optimization across our processes

Role & responsibilities

- Establish Quality frameworks (QC processes) across all functions, identify CTQs across all functions.
- The candidate must be well versed with Quality aspects such as error reporting, conducting Root Cause Analysis (RCA), implementing corrective/preventive actions and track the effectiveness of these actions.
- Use Continuous Improvement tools like Value Stream Mapping to optimize processes and eliminate waste.
- Collaborate with Operations team to prioritize and complete (Continuous) Improvement projects and maintain project documentation, including status reports for timely closure of projects.
- Conduct regular trainings on Continuous Improvement concepts and train staff in Quality aspects and Six Sigma concepts.
- Support Process Excellence governance and communicate/ report key updates to leadership, dashboards, publish success stories etc




- The candidate must be well versed with concepts of Failure Mode and Effect Analysis (FMEA) and coordinate with Ops, to ensure implementation of recommended actions.
- Candidate must assist in devising and optimizing KPIs and benchmarks, review and update Standard Operating Procedures (SOPs) regularly.
- Perform other related duties as assigned.

Preferred candidate profile

- Experience in quality management and process improvement.
- Solid analytical skills and proficiency in data analytics tools.
- Expertise in automation and dashboard development.
- Hands-on working experience on RCA, FMEA, and continuous improvement methodologies.
- Six Sigma certification preferred.
- Excellent communication and collaboration skills.

Academic background/ Skills required:

- Graduate (any field)
- Understanding of Six Sigma/ Lean/ Kaizen Methodologies (Desired)
- PowerBI/ other Reporting Tool (Desired)
- SQL, Query Building, VBA and Adv Excel, Macros & Automation (Desired)

📌 Quality and Process Excellence - SME (Hyderabad)
🏢 Clean Harbors
📍 Hyderabad