Roles and Responsibilities:

- Perform manual testing of web applications, software products, CRM systems, and business applications.

- Understand business requirements, functional specifications, and project workflows before starting testing.

- Execute functional testing, regression testing, smoke testing, sanity testing, integration testing, and exploratory testing.

- Validate user interfaces, forms, buttons, menus, navigation, field validations, and business logic.

- Test applications across different browsers, devices, and screen sizes where applicable.

- Verify that all features work as expected and meet the defined acceptance criteria.

Test Case Preparation and Execution

- Prepare test scenarios, test cases, checklists, and test data based on project requirements.

- Create positive and negative test cases to cover normal and exceptional situations.

- Execute test cases systematically and maintain accurate testing records.

- Identify missing requirements, unclear workflows, and potential risk areas before testing.

- Ensure that all critical features and business workflows are covered before release.

Bug Identification and Reporting

- Identify, reproduce, document, and report software bugs and defects.

- Maintain a clear bug report with steps to reproduce, expected results, actual results, screenshots, and relevant evidence.

- Assign appropriate severity and priority based on the impact of the defect.

- Coordinate with developers to clarify issues and support timely resolution.

- Retest resolved defects and perform regression testing to ensure existing functionality is not affected.

- Maintain a record of open, resolved, rejected, and reopened defects.

CRM and Business Workflow Testing

- Test lead capture from websites, landing pages, social media platforms, and other integrated channels.

- Validate lead assignment, user permissions, follow-up reminders, notifications, and sales pipeline workflows.





- Test WhatsApp automation workflows, message templates, delivery status, and scheduled messages where applicable.

- Verify appointment booking, reminders, customer notifications, and project status updates.

- Test customer onboarding, invoice-related workflows, payment reminders, and feedback or review collection processes.

- Validate integrations with third-party platforms and ensure that data is transferred accurately.

Documentation and Reporting

- Prepare test plans, test cases, bug reports, test execution reports, and release testing summaries.

- Maintain proper documentation of testing activities and results for every assigned project.

- Share daily QA progress reports with the reporting manager.

- Highlight critical defects, testing delays, dependencies, and release risks immediately.

- Ensure all testing evidence and project QA documents are organized and updated.

Team Collaboration and Release Validation

- Work closely with developers, business analysts, project managers, and the service delivery team.

- Participate in requirement discussions, project kickoff meetings, and workflow reviews.

- Clarify functional requirements before testing begins.

- Validate fixes and confirm that issues are resolved before marking them as closed.

- Perform final QA validation before client demonstrations, user acceptance testing (UAT), or production releases.

- Ensure that critical and high-priority defects are resolved or formally approved before release.

Quality Improvement

- Identify recurring defects and recommend improvements to development and testing processes.

- Maintain a quality-first approach and avoid approving features without sufficient testing.

- Follow the company's QA standards, testing checklists, and release procedures.

- Continuously improve testing techniques, product knowledge, and understanding of business workflows.

Pay: ₹15,000.00 - ₹22,000.00 per month

Perks

- Internet reimbursement

- Paid time off

- Provident Fund

Work Location: In person

📌 QA Tester (Salem)
🏢 URL FACTORY PRIVATE
📍 Salem