24 Oct
|
Marks And Spencer
|
Noida
24 Oct
Marks And Spencer
Noida
Key Deliverables (Essential functions & Responsibilities of the Job):
As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards.
Your key responsibilities include: 1. Sales & Performance:
• Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations.
• Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage. 2.
Customer Engagement
• Understand Customer Needs: Build robust relationships with customers, understand their preferences, and suggest products that suit their needs. 3.
Store Standards
• Maintain Visual Merchandising: Ensure the store’s visual display follows company standards and looks appealing to customers.
• Handle Stock Correctly: Follow correct stock management processes to ensure merchandise is properly handled.
4. Cashiering & Operations:
• Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions.
• Follow Procedures: Adhere to company guidelines for daily store operations and procedures.
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🏢 Marks And Spencer
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