Program Manager – Online Reputation Management

About the role We're looking for a Program Manager to own and improve our online reputation across all platforms where guests discover, book, and review our hotels. You'll work across a large portfolio, partner with platform teams, and build the systems that keep our reputation strong and improving.

Responsibilities

- Own online reputation metrics across all platforms and drive consistent improvement.

- Design and run programs to strengthen how our hotels are perceived online.

- Monitor performance regularly and act quickly on issues.

- Work with platform partners to make the most of available tools and levers.

- Build easy, repeatable processes and reduce manual effort through automation.

- Report on progress to leadership on a regular cadence.





Requirements
- 3–5 years of experience in program management, operations, or a related role.

- Strong ownership — able to run initiatives end to end with minimal supervision.

- Comfortable working with data; proficient in Excel/Google Sheets. SQL or scripting is a plus.

- Good communication and stakeholder-management skills.

- Ability to work in a fast-paced, evolving setting and take initiative.

Nice to have
- Experience in travel, hospitality, or e-commerce/marketplace businesses.

- Track record of building processes or tools from scratch.

📌 Program Manager - Online Reputation Management (Bengaluru)
🏢 Treebo
📍 Bengaluru