- Bachelor's degree in

Computer Science

, Engineering, Information Technology, or an equivalent technical discipline.

- 2+ years of experience in

Application Support / Production Support environments.

- Solid understanding of
Java-based applications and SaaS platforms.

- Experience with
Incident Management, Problem Management, and Change Management processes.

- Hands-on experience with

Linux administration and troubleshooting

.

- Good knowledge of
REST APIs, Microservices, and Kafka

.

- Experience with databases such as

MongoDB and

PostgreSQL

.

- Proficiency in monitoring and logging tools such as:

- Grafana

- Kibana

- Loki

- Prometheus
- Experience with ticketing tools like

JIRA and

ServiceNow

.

- Strong scripting skills using

Shell Scripting and/or Python

.

- Excellent analytical, troubleshooting, and problem-solving skills.

- Strong verbal and written communication skills.

📌 Production Support Engineer 1 (Bengaluru)
🏢 Piramal Finance
📍 Bengaluru