JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. As a Learning Services Trainer, you will contribute to the planning and execution of JLL Technologies' global customer learning strategy, ensuring our training empowers our customers to self-serve at every stage of their journey. In this modernized role, you will help design and deliver engaging, data-driven learning activities and resources that accelerate time-to-value for our users.

We embrace more creative ways of working and prioritize opportunities to strengthen and advance your career by integrating cutting-edge AI technologies and automated content workflows into our daily design processes. You will collaborate closely with instructional designers, product experts, and customer success teams to scale personalized, high-impact learning experiences across JLLT's core product suites. We believe the most effective teams are built when everyone is empowered to thrive, and you will play a key role in supporting our learners' achievements and driving long-term customer retention.

What your day-to-day will look like:

Design, develop, and update high-quality training content, including quick reference guides, standard e-learning courses, and interactive walkthroughs.

Leverage AI-powered tools and generative platforms to draft scripts, build assessments, and streamline the content creation process.

Build and maintain localized in-app guidance and contextual help using digital support tools such as Pendo.

Deliver live virtual instructor-led training (VILT) and standard onboarding courses for internal employees, partners, and global customers.

Collaborate with Learning Management System (LMS) administrators to publish customer training materials and track enrollment data.





Partner with Product and Customer Success teams to identify training gaps and align content development with upcoming feature releases.

Conduct post-training customer surveys, monitor NPS, and review feedback with the leadership team to continuously iterate on course quality.

Support the execution of personalized, role-based orchestrated learning journeys that guide customers through optimal onboarding pathways.

Utilize AI translation tools to help adapt and publish core training assets in multiple languages on an as-needed basis.

Required qualifications:

Bachelor’s degree in education, business, human resources, information technology, or a related field; or equivalent practical experience as a trainer or corporate specialist.

Experience creating training content, instructional manuals, and interactive guides in a professional corporate environment.

Proficiency with instructional design and video editing software such as Articulate, Camtasia, Adobe, or equivalent tools.

Experience utilizing digital adoption platforms or in-app support tools, specifically Pendo or similar guidance software.

Excellent verbal and written communication skills with the confidence to speak publicly and facilitate live group training.

Strong project and time management skills, with the ability to manage multiple deliverables and meet strict publication schedules.

Familiarity with modern cloud-based Learning Management Systems (LMS) to manage course catalogs and student transcripts.

Solid technical aptitude and a basic understanding of business software systems or cloud-based applications.

Strong interpersonal skills and the ability to collaborate productively with cross-functional stakeholders across different time zones.

Preferred qualifications:

Experience working as a customer trainer or educational specialist within a fast-paced, growth-driven SaaS company.

Active familiarity with generative AI tools (such as ChatGPT, Claude, and Descript) for automated content creation, scripting, and editing.





Experience working with or implementing training for enterprise property management or facilities platforms like Corrigo Enterprise, TRIRIGA, or ServiceNow.

Familiarity with agile or software development lifecycles to align training deliverables with continuous product release cycles.

A high level of creativity, flexibility, and a passion for driving user adoption and customer self-sufficiency.

What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated total rewards program, competitive pay and benefits package.

Apply today!

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Product Trainer-2 (Aurangabad)
🏢 JLL
📍 Aurangabad