Responsible for inbound & outbound calls with end customers to resolve customer queries.

Responsible for reverting customer queries via email.

Gather appropriate data from the internal tools to substantiate transaction validity, evaluate information gathered & determine the appropriate course of action.

Responsible for providing high quality customer service by responding to telephone inquiries and customer requests.Role & responsibilities

Preferred candidate profile

Education Graduate

Solid verbal & written Communication Skills.

Flexible to work in 24*7 shift timings.

Minimum 6-Months experience in US or UK customer care support

Perks and benefits

📌 Process Executive - Voice Process (Chennai)
🏢 NR Consulting
📍 Chennai