Role & responsibilities

- Verify patients' insurance coverage and perks.

- Process patient enrollment and eligibility requests.

- Perform reverification of patient records.

- Handle and document incoming faxes in tracking systems.

- Maintain accurate data entry and patient records.

- Coordinate prescription transfers with specialty pharmacies.

- Follow up with patients and healthcare providers.

- Resolve issues impacting patient access to therapies.

- Adhere to HIPAA guidelines and SOPs.

- Ensure accuracy while handling sensitive healthcare information.

- Support reimbursement and patient assistance programs.

- Meet productivity, quality, and compliance standards.

📌 Process Associate - Non Voice (Bengaluru)
🏢 Allegis Group
📍 Bengaluru