Key Responsibilities

Customer & Requirement Understanding

- Understand customer business and technical requirements.
- Conduct requirement-gathering calls and meetings with prospective customers.
- Identify customer pain points and map them to appropriate solutions.
- Coordinate with Sales and technical teams to develop suitable solutions.

Product & Solution Presentation
- Conduct product demonstrations and presentations.
- Explain product features, benefits, use cases and technical specifications in simple business language.
- Support Sales teams during customer meetings, presentations and technical discussions.
- Prepare demos, proof-of-concepts and solution walkthroughs where required.

Proposal & Documentation
- Prepare technical proposals, solution presentations, quotations and RFP/RFI responses.
- Create solution architecture diagrams, product comparisons and technical documentation.
- Coordinate with internal teams to obtain technical and commercial inputs.

Sales Support
- Support the Sales team throughout the sales cycle, from lead qualification to closure.
- Assist in responding to customer queries and objections.
- Track opportunities and ensure timely follow-up on technical requirements.
- Maintain accurate information in CRM systems.

Internal Coordination
- Work closely with Product, Engineering, Sales, Operations and Customer Support teams.
- Communicate customer feedback and requirements to Product/Engineering teams.




- Support product launches and development of sales collateral.

Required Skills

- Strong verbal and written communication skills.
- Good presentation and demonstration skills.
- Ability to understand and explain technology products.
- Customer-facing and consultative approach.
- Strong analytical and problem-solving ability.
- Good PowerPoint/Google Slides and Excel skills.
- Ability to create professional proposals and presentations.
- Willingness to learn current technologies quickly.

Preferred Technical Background Candidates with exposure to any of the following would be preferred:

- AI / Edge Computing
- Video Conferencing
- Audio-Visual Technology
- IoT
- Networking
- Cloud & SaaS
- Computer Hardware
- Embedded Systems
- Enterprise Technology Solutions

Educational Qualification Bachelor’s degree in Engineering, Computer Science, Electronics, IT, Business or a related field.

Ideal Candidate A technically oriented professional who enjoys customer interaction, presentations and problem-solving, and can act as the bridge between the customer, Sales team and technical/engineering team.

Key Performance Indicators

- Number of qualified opportunities supported
- Demo-to-opportunity conversion
- Proposal turnaround time
- Technical response accuracy
- Customer satisfaction
- Sales conversion support
- Revenue influenced/supported

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Pre-Sales Associate-Technology Product (Mumbai)
🏢 Gmeet Electronics
📍 Mumbai