Our client is looking for an experienced and driven Pre-Sales & Account Management Consultant to join their team and bridge the gap between customer needs, product capabilities, and business outcomes.

Pre-Sales & Account Management Consultant

Responsibilities

- Lead and deliver compelling product demos tailored to customer workflows and pain points.
- Partner with Sales and Product teams during discovery, solution positioning, and proposal support.
- Understand customer requirements and map them into product capabilities and value propositions.
- Support RFPs, pilots, and proof-of-concept discussions as needed.
- Act as a trusted partner for assigned customer accounts post-sale.
- Track customer health, usage trends, and adoption metrics.
- Conduct regular business reviews (QBRs) and success check-ins with clients.
- Communicate KPIs, outcomes, and ROI clearly to customer stakeholders.
- Work closely with Product, Engineering, and Implementation teams to relay customer feedback.
- Support smooth handoffs between sales, implementation, and ongoing account management.
- Help influence product roadmap through insights gathered from customers.

Qualifications

- Bachelor’s degree in Computer Science, Business, Finance, Healthcare Administration, or a related field.



An MBA is a plus.
- 3+ years of experience in Account Management, Customer Success, or Pre-Sales roles.
- Prior exposure to Healthcare Revenue Cycle Management (RCM) workflows, including Denials, Accounts Receivable (AR), Payments, Eligibility, and Coding, is strongly preferred.
- Experience presenting software solutions to both technical and non-technical audiences.
- Strong communication, presentation, and stakeholder management skills.
- Ability to articulate business value, KPIs, and ROI confidently.
- Comfortable working in a US time zone in a fully remote setup.
- Experience working with healthcare providers, billing companies, or health tech SaaS platforms.
- Familiarity with CRM tools (Salesforce or equivalent) and customer success metrics.
- Experience working with KPI, ROI evangelism, and data reporting to customers.
- Experience supporting pilots, POCs, or solution evaluations.

Location: India

Work Mode: Fully Remote

Working Hours: 3:00 PM – 12:00 AM IST

Work Week: Monday to Friday

Employment Type: Full time

Interested candidates can share their updated CVs at: [email protected]

📌 Pre-Sales & Account Management Consultant (India)
🏢 Zyentara Solutions (Pvt
📍 India