Key Responsibilities

- Manage daily OPD pathology operations and ensure smooth functioning of the sample collection area.

- Supervise patient registration, billing coordination, test booking, and sample collection processes.

- Ensure proper patient identification, sample labelling, collection, handling, and dispatch.

- Coordinate with phlebotomists, laboratory technicians, reception staff, and reporting teams.

- Monitor patient waiting time and ensure timely and courteous service.

- Ensure samples are transported to the designated laboratory within the defined timelines.

- Track pending samples, reports, and delayed cases, and escalate issues to the concerned team.

- Ensure compliance with standard operating procedures (SOPs), hygiene protocols, and biomedical waste management guidelines.

- Maintain daily records related to patient footfall, sample collection, sample rejection, and operational activities.

- Monitor stock levels of collection tubes, needles, vacutainers, and other consumables.

- Address patient queries and coordinate with the appropriate teams for timely resolution of complaints.

- Ensure proper handling of patient information and maintain confidentiality.

- Monitor staff attendance, work allocation, discipline,



and adherence to operational guidelines.

- Support quality audits, documentation, and continuous improvement initiatives.

- Prepare daily operational reports and share updates with the reporting manager.

Eligibility Criteria -

- Educational Qualification: DMLT / B.Sc. MLT / B.Sc.

Medical Laboratory

Technology.

- Experience: 1-2 years of experience in pathology, diagnostic centres, sample collection, or laboratory operations.

- Basic knowledge of pathology tests, phlebotomy, and sample handling procedures.

- Familiarity with laboratory information systems (LIS), billing systems, and MS Office is preferred.

- Positive communication, team management, and coordination skills.

- Strong patient-handling abilities and a service-oriented approach.

- Ability to manage daily operations, resolve issues, and work under pressure.

- Willingness to work in shifts, including weekends, as per business requirements.

Interested candidates: Candidates with a DMLT or B.Sc. MLT qualification and 12 years of relevant experience in pathology or diagnostic centre operations are encouraged to apply.

Contact - HR - (phone hidden)

📌 Pathology OPD Incharge (Pune)
🏢 Krsnaa Diagnostics
📍 Pune