24 Oct
|
Wens Force
|
Mumbai
– Operations Executive WENS Force International Private Limited Location: Fort, Mumbai (On-site, with field travel across the Mumbai Metropolitan Region) Employment Type: Full-time, Permanent Experience: 2–3 Years Preferred About WENS ForceWENS Force International is a PSARA-licensed premium security, executive protection and concierge company with an 18-year brand lineage. We serve high-net-worth individuals, corporates and high-profile visitors through professional security personnel, luxury transportation and premium support services. Role OverviewWe are looking for a proactive Operations Executive to manage daily assignments, coordinate vendors, clients, drivers and security personnel, and ensure smooth service delivery from booking to closure.
Key ResponsibilitiesCreate and update assignments on WENS Ops within defined timelines. Coordinate with clients, vendors, bodyguards, drivers and transport partners. Ensure timely deployment, reporting, check-ins and assignment completion.
Monitor live assignments and resolve delays, no-shows and operational issues. Maintain vendor documents, assignment records, duty logs and client feedback. Coordinate with Accounts for billing, payment follow-ups and vendor invoice verification.
Follow company SOPs, prepare daily MIS reports and escalate critical incidents promptly. RequirementsGraduate in any discipline; B.Com/BBA/BMS preferred. 2–3 years of experience in operations, vendor coordination, manpower, security, travel or logistics.
Preferred industry background: DMCs (Destination Management Companies), travel management companies, concierge companies or security companies. Good communication skills in English, Hindi and Marathi. Basic knowledge of MS Excel/Google Sheets and CRM software. Strong coordination, problem-solving and follow-up skills. Willingness to travel within Mumbai and join a rotating on-call escalation roster.
Background and police verification required.
Compensation &
Perks CTC: Up to ₹30,000 per month Fixed Component: ₹18,000 per month Variable Component: Up to ₹12,000 per month, linked to performance and applicable company criteria Additional incentives and performance bonus. Travelling allowance as per company policy.
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📌 Operations Executive (Mumbai)
🏢 Wens Force
📍 Mumbai