: Operations Executive – Nail Story

Job Title: Operations Executive

Brand: Nail Story

Locations: Kolkata (Openings supporting branches across Minto Park, City Centre 1 – Salt Lake, City Centre 2 – Rajarhat, Acropolis Mall, and Paanache Club)

Job Type: Full-Time

Industry: Beauty, Wellness & Luxury Retail Operations

Role Overview

Nail Story is seeking a proactive, detail-oriented Operations Executive to support and streamline back-end coordination, supply chain logistics, and cross-studio operational efficiency across our 5 Kolkata locations.

In this role, you will act as the operational backbone of the studios, coordinating between salon managers, central procurement, maintenance vendors, and management. You will ensure consistent service delivery, inventory replenishment, audit compliance, and seamless daily functioning across all branches.

Key Responsibilities1. Multi-Studio Coordination & Floor Support

- Coordinate daily with studio managers across Minto Park, CC1, CC2, Acropolis, and Paanache to identify operational bottlenecks and provide immediate support.
- Track daily salon checklists, opening/closing reports, and attendance logs across all branches.
- Ensure all brand operational guidelines, hygiene standards, and guest service protocols are uniformly maintained across locations.

1. Supply Chain, Inventory & Vendor Management

- Monitor central stock levels and coordinate weekly stock dispatches of nail consumables (gels, acrylics, tips, polishes, tools, PPE) to all 5 studios.
- Liaise with vendors, product distributors, and courier services to ensure timely deliveries and minimize stock-outs.
- Conduct regular physical stock audits at each branch to reconcile inventory against POS/ERP records, identifying and minimizing shrinkage, damage, or wastage.

1. POS,



Billing & Reporting

- Oversee billing software operations, resolving technical glitches, system sync issues, or payment gateway errors across outlets.
- Consolidate daily, weekly, and monthly sales, collection, and expense data into standardized Excel/Google Sheets reports for senior leadership.
- Reconcile petty cash vouchers, vendor bills, and operational expenses across studios.

1. Facility, Equipment & Maintenance Oversight

- Schedule and oversee routine servicing of salon equipment (autoclaves, UV/LED lamps, electric drills, manicure/pedicure stations).
- Act as the point of contact for mall authorities (for CC1, CC2, Acropolis) and independent site managers regarding electrical, plumbing, AC, and facility maintenance.
- Ensure compliance with fire safety, health, and local commercial licensing norms.

Requirements & Qualifications
- Education: Bachelor’s degree in Business Administration, Operations, Commerce, Hospitality, or a related field.
- Experience: 1–3 years of proven experience in salon operations, retail operations, hospitality back-office, or logistics/inventory management.
- Skills:
- Proficiency in MS Excel / Google Sheets and experience with salon POS/ERP software.
- Strong logistical planning, analytical problem-solving, and coordination skills.
- Ability to travel locally between Kolkata outlets (Minto Park, Salt Lake, Rajarhat, Kasba/Acropolis) as needed for audits and support.
- Positive verbal and written communication in English, Hindi, and Bengali.

Compensation & Benefits
- Competitive monthly fixed salary based on experience.
- Performance-driven quarterly operational bonuses.
- Travel allowances for inter-studio visits.
- Staff discounts on Nail Story services and retail products.

Pay: From ₹10,000.00 per month

Work Location: In person

📌 Operations Executive – Nail Story ( All Branch ) (Kolkata)
🏢 Nail Story By Priyanka
📍 Kolkata