Operations Coordinator

Job Summary

We are looking for a detail-oriented Operations Coordinator to manage customer and internal requests, track progress, and keep the U.S. and India teams aligned. You will be the key point of contact between customers, account managers, technical teams, and stakeholders in both regions. Excellent communication and organizational skills are essential.

Key Responsibilities

- Collect and consolidate requests from customers and account managers.
- Coordinate with technical teams to ensure requests are assigned, tracked, and delivered on time.
- Monitor status, deadlines, dependencies, and blockers, and follow up proactively on overdue items.
- Give the U.S. team and other stakeholders timely updates on progress, delivery dates, and delays.
- Escalate risks and critical issues that could affect customer commitments.
- Log customer feature requests and issues in a centralized tracker and flag high-priority items.
- Act as the coordination point between U.S. and India teams, keeping priorities, timelines, and ownership aligned.
- Gather requirements from current India customers and partner with account managers to act on them.




- Collect daily updates from engineering teams on progress, blockers, and pending items.

Requirements

- Operations, or a related field.
- 0-3 years of experience in operations, project coordination, or customer success.
- Excellent written and verbal communication skills.
- Strong organizational skills, attention to detail, and follow-up.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Comfortable working with U.S. teams across time zones.
- Proficiency in Excel, Google Sheets.

Preferred

- Excellent communication skills, both written and verbal.
- Candidates who are ready to work hard and take ownership.
- Familiarity with customer onboarding or account management.

Skills: Communication, coordination, stakeholder management, project tracking, time management, escalation management, cross-functional collaboration, accountability. Pay: ₹300,000.00 - ₹350,000.00 per year

Benefits

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Operations Coordinator (Udaipur)
🏢 Revancer Pvt.Ltd
📍 Udaipur