Role & responsibilities

- nCino Product Package Configuration
- Design, configure, maintain, and enhance nCino Product Packages for commercial lending products.
- Configure loan structures, product hierarchies, pricing components, credit facilities, and lending workflows.
- Partner with business stakeholders to translate commercial lending requirements into scalable nCino configurations.
- Support implementation of new commercial banking products within the nCino platform.
- Support configuration testing, validation, issue resolution, and ongoing maintenance activities.

Lending Operations & Delivery
- Correct records and documentation to ensure accuracy and completeness.
- Carry out maintenance and process-driven tasks in line with established procedures and client requirements.

- Coordinate workflow and priorities to ensure deliverables are completed within agreed timelines and quality standards.
- Support ad hoc tasks and automation projects.
- Check the quality of deliverables completed by juniors and peers and provide appropriate feedback.

- Communicate clearly and confidently with peers and clients, both in written and verbal form.

Process Improvement & Documentation
- Develop improvement proposals aimed at optimizing working methods, processes, and systems.Update Standard Operating Procedures (SOPs)



and other process documentation.

- Maintain SOPs and supporting documentation to reflect changes in processes, systems, and client requirements.
- Contribute to process improvement initiatives that add value to deliverables and enhance operational efficiency.
- Identify opportunities for standardization and automation and support implementation of agreed improvements.

Required Qualifications
- MBA / PGDM or equivalent postgraduate qualification.
- 58 years of relevant experience in commercial lending, lending services, banking operations, or related financial-services activities.

- Hands-on experience with nCino Product Package Configuration.
- Strong understanding of commercial lending products, loan structures, credit facilities, CRM, product setup, lending workflows, and documentation.
- Good understanding of different banking products and services.

- Robust analytical and problem-solving skills with high attention to detail.
- Experience in quality review, process documentation, workflow coordination, and client-facing delivery.
- Excellent written and verbal communication skills and the ability to work independently and collaboratively within deadlines.

Location : Bangalore

📌 nCino Specialist Commercial Lending (Bengaluru)
🏢 Acuity Knowledge Partners
📍 Bengaluru