Relevant Experience

- Minimum 3-5 years' experience supporting Microsoft 365 solutions in an enterprise environment.

- Minimum 3 years' hands-on experience with SharePoint Online administration and support.

- Demonstrable experience supporting Microsoft 365 Copilot.

- Experience creating, configuring, or supporting Copilot Studio solutions and Copilot Agents.

- Experience with Power Platform automation and workflow solutions.

- Experience managing complex incidents, escalations, and stakeholder engagements.

- Experience working within cloud-first setting.

Responsibilities

Key Accountabilities/KRAs/KPIs:

- Microsoft Copilot, Copilot Studio & Copilot Agent Responsibilities

- Microsoft Copilot

- Support, administer, and optimise Microsoft 365 Copilot deployments.

- Troubleshoot Copilot licensing, access, indexing, permissions, and data grounding issues.

- Assist users with effective prompt engineering and Copilot best practices.

- Monitor Copilot adoption, usage, and value realisation.

- Support governance,



compliance, and security controls relating to Copilot.

- Copilot Studio & Copilot Agents

- Support Copilot Agents using Microsoft Copilot Studio.

- Configure agent knowledge sources and integrations with Microsoft 365 services.

- Troubleshoot Copilot Studio solutions, generative AI responses, and agent performance issues.

- Promote best practices for responsible AI, governance, security, and data protection.

Technical Skills

Mandatory Skills:

- SharePoint Online

- Microsoft 365 Administration

- Microsoft Teams

- OneDrive for Business

- Microsoft Entra ID

- Microsoft 365 Copilot

- Microsoft Copilot Studio

- Microsoft Copilot Agents

- Microsoft Forms

- SharePoint List

Preferred Skills

- Power Apps

- PowerShell

- Microsoft Purview

- Microsoft Graph

- Exchange Online

- Microsoft Fabric and AI capabilities.

📌 Microsoft 365 SharePoint & Copilot Engineer (Navi Mumbai)
🏢 Subhujo Technologies
📍 Navi Mumbai